Samsung Has A Piece Of Advice For Galaxy S10, Note 10 Series Users

samsung has a piece of advice for galaxy s10, note 10 series users

Samsung has issued a warning for users of the new Galaxy S10 series and Galaxy Note 10 devices. In a statement released to the public, the South Korean tech giant has asked its customers using the fingerprint unlock feature to stop using third-party screen protectors. The statement issued by the company states that these accessories can bypass the security of devices as smartphones sometimes can be fooled by residue left of the fingerprint left on screen protectors. The statement has been issued amid reports published by different online outlets that the security features are being easily bypassed. Samsung has asked users to remove third-party screen protectors until the time the issue gets addressed by the company. So this is a piece of good news for customers. But the bad news is that no fixed release date for that patch has been announced.

The problem was caught when a woman found that her husband could unlock the device with his finger. The company believes that such covers make the sensor malfunction and hopeful of fixing it with a software update. “To prevent any further inconvenience, we advise users of Galaxy Note10/10+ and S10/S10+/S10 5G users to remove such screen protectors, delete all fingerprints registered in the handset and newly register their fingerprints,” the tech giant said in the statement. In order to do this, go to Settings and select ‘Biometrics and Security’ and then finally ‘Fingerprints.’ This will direct you to a list of your saved fingerprints. Tap on it and option ‘Remove’ will popup, tap on it to delete.

Those who don’t want to remove the screen protector from your smartphone till the time you get Samsung update, simply remove all of the registered fingerprints from your device and secure it using a PIN code.  Going by the statement issued by Samsung, it appears that the smartphone users will be forced to rescan their fingerprints once the updates is available as the company is asking users to ensure that they scan their fingerprints entirely, including the corners and the center.